The National Highways Authority of India (NHAI) has introduced the ‘One Vehicle, One FASTag’ initiative, requiring users to have a separate FASTag for each vehicle. This new policy aims to streamline toll collection and reduce traffic congestion across India. The initiative is being implemented nationwide, and the deadline for completing the Know Your Customer (KYC) process for FASTags is rapidly approaching. If you haven’t completed your KYC by February 29th, your FASTag may be deactivated, leading to difficulties passing through toll booths. To help you navigate this crucial process, this article provides detailed information on how to check your FASTag KYC status, update it before the deadline, and clarifies essential details about the new policy.
How to Update FASTag KYC?
You have multiple options to update your FASTag KYC, ensuring its continued functionality. Here are three easy methods:
Update FASTag KYC via the NHAI Official Website
- Visit the NHAI official website: https://fastag.ihmcl.com
- Login using your registered mobile number.
- Navigate to the Dashboard Menu, and select My Profile.
- Locate the KYC option and click on it. Choose the ‘Customer Type’.
- Follow the on-screen instructions, and tick the mandatory declaration to update your FASTag KYC.
Important Note: The KYC process usually takes seven working days to be approved after submitting all necessary documents.
Update FASTag KYC via the Bank Website
If you can access the FASTag website, you can follow these steps through your partner bank:
- Go to the NETC website: https://www.netc.org.in/request-for-netc-fastag
- Select your FASTag issuer bank and click on the provided link.
- Log in to your FASTag issuer bank using your registered mobile number.
- Follow the on-screen instructions to complete your FASTag KYC update.
Update FASTag KYC via Offline
For those who prefer the traditional method, you can update your FASTag KYC by visiting your bank:
- Visit the nearest FASTag issuer bank with your PAN, identification document, address proof, and passport-size photograph.
- Request a FASTag KYC form from the bank representative.
- Submit the completed form, along with your documents. The bank will verify and process it.
- You will receive an email and SMS notification once the FASTag KYC is updated.
Documents Required for Updating FASTag KYC
As per Reserve Bank of India (RBI) regulations, you must provide one of the Officially Valid Documents (OVDs) for KYC compliance:
- Valid passport
- Driver’s license
- Voter ID
- Permanent Account Number (PAN)
- Aadhaar
- NREGA job card endorsed by a State Government official
In addition to the KYC documents, you must submit a copy of your vehicle’s registration certificate (RC).
How to Check the Status of FASTag KYC Online?
Here’s how to check the status of your FASTag KYC:
- Visit https://fastag.ihmcl.com and log in using your registered mobile number.
- Navigate to the Dashboard Menu and click on My Profile.
- Your KYC status will be displayed.
If you haven’t registered your mobile number with the NHAI FASTag website, download the MyFASTag application, register, and then follow the steps above to check the status of your FASTag KYC.
Frequently Asked Questions (FAQs)
What happens if KYC is not done for FASTag?
If you don’t complete your FASTag KYC by the deadline, your tag will be deactivated as per NHAI rules. The last date for doing KYC is February 29th.
How do I know if my KYC is done for FASTag?
To check the status of your FASTag KYC, visit either the NHAI official website or the FASTag issuer bank website. The steps for checking the status are mentioned above in the article.
Can FASTag KYC be done online?
Yes, FASTag KYC can be completed conveniently online. Access the NHAI official website or the FASTag issuer bank website for this process.
How much time will it take to approve KYC in FASTag?
According to NHAI, the KYC process usually takes a maximum of 7 working days after submitting your request.
Conclusion
The ‘One Vehicle, One FASTag’ initiative aims to optimize toll collection and improve traffic flow across India. To ensure you don’t face any inconvenience, it is essential to update your FASTag KYC before February 29th. The process is straightforward and can be handled either online through the NHAI website or your bank website, or offline by visiting your bank. By completing your KYC, you will ensure your FASTag remains active, enabling seamless travel across toll booths nationwide.
